Customer Review Logging
Log how a job went while it is still fresh: a rating, a private note and the outcome, tied to the customer's record.
Built for the minute after the call
One form, the fields an operator actually needs, and nothing published until you say so.
Existing customer or new
Pick a customer you already hold, or create one as you log. A phone number, nickname, private name or email is enough to find them again.
Rating, outcome and note
A red, amber or green rating, the date of the job, whether it was a no-show, and a comment that stays private until you choose to publish it.
Private by default
Every review starts private. Sharing is a switch on the review itself, never a setting that applies to everything you write.
From a search
Found the customer in Customer Search, or found nothing? Add review is right there, with what you searched for carried across.