Review Management
Your own review book: find, edit, share and take back any review you have written.
My reviews is your private book
Everything you have logged, in one grid built for finding a customer fast.
Find it fast
Filter by customer details, date range, rating, no-show or whether a review is shared. On a phone the same filters live in a sheet.
Edit or delete, any time
A review is yours to correct or remove, and a shared one can be taken back to private just as easily.
Sharing is per review, and reversible
What your agency sees is decided one review at a time, and every shared review names its author.
Choose what is published
Share with your own comment, one written for the agency, or none at all. The rating, date and nickname go; the phone number never does.
A keyword check before it goes
A comment written for the agency is checked for blocked words before it is published, so you can fix it rather than have it bounced.
Flag what looks wrong
Any operator can flag a shared review for an administrator, who can remove it. Authors can unshare or delete their own at any time.